What is alarm monitoring?
Alarm monitoring tells you when your alarm is set off at your home or business.
The alarm can be monitored through traditional phone lines or wireless service such as Radio Back Up.
Why do we recommend wireless alarm monitoring?
Thieves can purchase cell phone jammers and disable your monitoring services on a phone line.
As well, many homes have cancelled their home phone lines and have begun to adopt wireless monitoring through Radio Back Up.
In addition, Insurance companies give a discount to homes or businesses for having their alarms monitored.
What is Radio Back-up?
All of our alarms can be monitored without a traditional phone line. We use a radio back up system which is more secure than cellular back up that can be disabled by cell phone jammers.
How does alarm monitoring work?
Your alarm system will send a signal through your home land line, or wireless monitoring, when the alarm is triggered. We call to verify that it is a real alarm. If no one answers we dispatch the authorities and call the phone numbers you have provided to notify you that the alarm has been triggered. We are also able to monitor if your power goes out or if there is a low back up battery on the alarm or trouble with the bell circuit.
What happens if you disconnect your residential phone line and do not notify us?
We have no way of knowing if you have disconnected your phone line, Your alarm panel will display a trouble light, or beep. The phone line is the only way a signal can be sent – so if there is no phone line then we do not receive a signal. Test your system to make sure that your alarm is working. Contact us for information on wireless monitoring if you have discontinued your traditional land line.